1. Define English for business communication and explain the importance of its effectiveness for competitive advantage in modern business. 2. Explain what it means to communicate as a professional in a business context (one paragraph minimum) 3. Describe the communication process model and explain how social media are changing the nature of business communication. 4. Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices. 5. Explain how cultural diversity affects business communication, and describe the steps you can take to communicate more effectively across cultural boundaries​